Clients & Families

Bill Pay

Payments can be mailed to PO Box 8000, Jamestown, ND 58402.  To pay with a credit/debit card, or for answers to any questions about your bill, call 701-252-3850 and ask for the Billing Department.

Client Rights

Anne Carlsen is committed to treating all in our care with dignity, compassion, and respect. To view information regarding client rights click the links below:

Healthcare Bill of Rights ›

Civil Rights Compliance ›

Notice of Privacy Practices › 

Wellness Policy ›

Suggestions and Complaints

Anne Carlsen encourages clients, families, visitors, and staff to offer suggestions or report concerns.

Click here to learn how to offer your suggestions or file a complaint ›

Nominate a Nurse for the DAISY Award

At Anne Carlsen, our nurses are more than caregivers—they are compassionate guides on each family's path to independence. If a nurse has made a lasting impact on your life or the life of someone you love, we invite you to honor them by submitting a nomination for the DAISY Award. This national recognition celebrates the extraordinary skill and heartfelt dedication nurses bring to their work every day. Help us celebrate those who nurture abilities and change lives.